Refund policy

Return Policy

We stand behind our products with a 30-day money-back guarantee. If you're not satisfied with your purchase for any reason, contact us within 30 days of receiving your order and we'll issue a full refund. No questions asked.

To request a refund, reach out to us at info@saltivate.com with your order number or proof of purchase. Because our products are consumable, we do not require you to return the item.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if an item arrives defective, damaged, or incorrect. We'll make it right.

Refunds

Once your refund request is approved, you'll be refunded to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since approval, contact us at info@saltivate.com.